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LEVEL 3 APPRENTICE IT SOLUTIONS TECHNICIAN

LEVEL 3 APPRENTICE IT SOLUTIONS TECHNICIAN

SALARY: NATIONAL APPRENTICE WAGE

HOURS: 37 HOURS PER WEEK, 52 WORKING WEEKS PER YEAR

TEMPORARY   

START DATE: ASAP

We are seeking to appoint a Level 3 Apprentice IT Solutions Technician  to provide technical support at our sites in the Lincoln area. As a part of this role, you will qualify in BCS Level 3 IT Solutions Technician including CISCO IT Essentials.

They will be responsible for:-

  • Booking resources
  • Resolving IT faults
  • Taking phone calls
  • Dealing with face to face requests for support
  • Maintaining and diagnosing basic faults on computers
  • Managing user accounts.

The successful candidate will work with the IT team, providing technical support for learning, both for staff and pupils.

The successful candidate would have the following key skills:-

  • Organised
  • Interested in Technology
  • Good at solving problems
  • Prepared to learn and develop
  • Flexible and polite
  • Able to work independently
  • Good customer service skills are essential

The job description and person specification can be found in the documents located below.

Please complete our online application form under Vacancies at Support Staff Application. Please note CVs are not accepted.

All applications both internal and external must be supplemented by the completion of a secondary application which can be found here:- www.findapprenticeship.service.gov.uk/apprenticeship/-616740

Applications will NOT be accepted if either of the forms are incomplete.

Closing date for applications: Midnight, Thursday 23rd September 2021

The Priory Federation of Academies strictly adheres to GDPR regulations. In order to complete your application for this position you will be required to read and agree to the terms of our privacy statement. This will be available for you to read when you commence your application.

The Academy is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. The position is subject to an enhanced DBS disclosure.